PAY BILLS PICK-UP SERVICE LEVEL AGREEMENT (SLA)
"PICK-UP & PAY" ALL YOUR BILLS PAYMENT is one of the "WE HELP COMMUNITY SERVICES" of our company to help you pay your BILLS on time at the comfort of your HOME. We will pick-up your BILLING STATEMENT and details in your House and we will PROCESS payment upon PICK-UP via our ONLINE Platform.
We GUARANTEE you that your BILLS PAYMENT is SECURED and PROTECTED.
When you pay your BILLS through us, Please undertand that our SLA is within the day processing with the cut-off time 4:00PM Monday to Saturday except for holidays.
PICK-UP & SERVICE FEE
MINIMUM PICK-UP FEE : P30.00 for 3Kilometers from our Office (GUIWAN)
Additional Fee : P10.00 per kilometer thereafter.
Please expect a call or txt from us to validate your REQUEST, once your request is confirmed we will provide you the TOTAL AMOUNT, TIME of PICK-UP and the PICK-UP Service Fee.
INSTRUCTIONS HOW TO REQUEST
1. ADD-TO-CART ZAMCELCO PICK-UP BILLS
2. CLICK PICK-UP
3. CHECK-OUT
4. REGISTER WHEN NEEDED
5. UNDERSTAND THE TERMS & CONDITIONS AND PRIVACY POLICY
6. PAY ONLY EXACT AMOUNT INCLUDING ARREARS, WE DO NOT ACCEPT PARTIAL PAYMENT.
7. Please TRANSACT ONLY to our AUTHORIZED STAFF / RIDER bearing with OFFICIAL ID and DO NOT GIVE your cash/payment if there is NO TRANSACTION RECEIPT from us with YOUR COMPLETE NAME, ACCOUNT DETAILS / REFERRENCE and with signature from our Cashier.
8. Please TAKE NOTE that the AMOUNT indicated in your BILLING STATEMENT is PLUS P10.00 System Covenience Fee (CF).
9. Once your PAYMENT is successful, we will send you the PAYMENT CONFIRMATION WITH REFERRENCE NUMBER via SMS
10. We DO NOT issue OFFICIAL RECEIPT, Only Transaction Reference Number. However, you may CHECK your accont in ZAMCELCO Office 1 day after you receive a confirmation notification.
DISCLAIMER
This "SERVICE" is voluntary by "YOU" and based on your TRUST to us (PHILTECH, INC.) We process payment through online via PAYXPRESS PLATFORM. We are NOT an AFFILIATE to the company you subscribed and pay.
Thank you for TRUSTING with us!
We provide convenience and Help Community from COVID!
XPRESS DELIVERY & PICK-UP
is a subsidiary company of
PHILTECH, INC.